Careers at Capita

Welcome to a place where innovation and creativity thrive. Join our team and be part of a new approach to employee benefits, HR and Payroll.

Our aim is simple: to help our private and public sector clients deliver modern services effectively, through insight, analytics and continuous improvement. We utilise talent, implement best practices support fast and keep our clients at the cutting-edge of technology. And, we get results. Working with us, you’ll have the opportunity to drive change on a range of projects. You won’t just be unlocking value for our clients, you will be unlocking value for your career too. It’s time to discover where you fit in.

When you join us, you'll be working with some of the best people in the employee engagement industry. Talented, interesting and fun people who know their stuff.

Our culture and values

As the UK’s leading customer, business and professional support services organisation, we’re all about creating better outcomes and making things easier for our clients and for their customers. It’s central to everything we do. To achieve this, we encourage our people to think differently and express themselves freely – empowering them to make the decisions that matter.

Our employees bring with them a wealth of knowledge and expertise. To utilise these effectively, our overall approach is based on a distinct set of values - openness, ingenuity, collaboration and effectiveness, which we believe stand us apart from other large organisations and ultimately hold us together.

In a word, it's different!

Inspire and be inspired

It’s fast-paced... breathtakingly so. It' empowering... amazingly so. And it’s collaborative... refreshingly so.

Not just any team... THE team!

This is a place where innovation and creativity thrive. Where, with real team-work and support, that innovation and creativity is harnessed to develop transformational solutions for our clients. here

Our belief is that silos, office politics and bureaucratic environments are a place for others to drown in; this makes us stronger. It’s what our clients love about us.

With an entrepreneurial approach

Whether you've got a wealth of experience, expertise and skill and are looking to bring fresh, creative ideas or whether you believe you have extraordinary potential that, together, we can develop into extraordinary results, we'll provide you with an inspirational environment to challenge yourself and amaze our clients.

Performance Development and Talent Management

Our people really are what we are about; they're the key to our success. 

We know that generous support through a wide range of exciting personal development programmes ensure that our people progress, and become the best they can be. Why wouldn’t we want that?

If you'd like to be a part of this – working with some great people who deliver excellent employee engagement services, award-winning consultancy and groundbreaking technology solutions, and want to join the fun we're having in being different, then please click the link below to find out more.

We are committed to providing the best support. Support for your performance development, helping you unlock your potential.

How we do it, and why

As a member of the team, you will want to provide the very best service you can for our clients. And you will want to be part of an outstanding team achieving the very best you can as an expert in your field. Our Performance Development team are experts in their field, providing a huge range of development options from e-learning through to class-room based training and help with self development. You’ll find a joined up approach to performance assessment and support and development; it’s called “Progress” our online system delivering integrated learning and performance management, You can also expect full support for professional qualifications and accreditations.

If you are looking for a more creative, bespoke approach to your development, you’ll be delighted to find that there are opportunities for learning at a time, pace and place to suit you, tailored to your needs and designed to be sustainable and achieve the results you’re looking for, the results you want to unlock your potential, the results you want to delight your clients and the results you want to make a difference. And if you want to have fun along the way, we’re committed to having fun too.

You’ll find all Capita Employee Solutions vacancies advertised on the Capita plc website. Here is our recruitment process in outline:

  • Register with us
  • Use the search facility to find a vacancy, and apply 
  • We will acknowledge your application by email 
  • Our resourcing team will review your application

We take a great deal of care to make sure that you’re right for us – and that we’re right for you. If we think that we might suit each other, we’ll invite you to the next stage, which will consist of some – or all – of these, depending on the role you’ve applied for:

  • Telephone interview – a quick and easy way for you to find out more about us and the job, and for us to make an initial assessment about whether you have the skills and experience we’re looking for. 
  • Competency interview – your chance to tell us about some of the things you’ve accomplished in your working life and how you went about achieving them; and our opportunity to assess whether you’ll be comfortable with the way we work. 
  • Technical interview – we’ll need to be certain that you have the specific skills and experience for our technical roles. 
  • Psychometric tests – for some posts, we’ll need to evaluate in depth your personality, aptitudes and suitability; to do this we use psychometric testing carried out by specialist assessors.

Contractor jobs

If you’re interested in working for us as a contractor, please call our contractor recruitment team on 0845 602 5078.

Temp jobs

If you’re looking for temporary work, please get in touch with Blue Arrow, who manages temp recruitment for us.

Everyone’s included!

We’re proud that we’ve created a working environment where everyone can give their best – and can make the most of their careers – whatever their background. We welcome applications from everyone – regardless of age, sexual orientation, gender, ethnic background, faith or disability. We’re interested only in your skills and aptitude – not in the group you happen to fall into.

Take a look to see which offices are close to you. You’ll find full address and contact information here

We believe in the power of people. From apprenticeships to senior executives, we hire talented people and give them the tools they need to create incredible value for both ourselves and our clients.

Discover a career with value

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Awards and accreditations