General business enquiries

For all general enquiries, please complete the form below.

Existing pension scheme member enquiries

If you are currently a member of a pension scheme that is administered by Capita Employee Benefits, you can contact us using this form. (You will need to enter your membership reference number)

Orbit enquiries

Please phone 0207 204 1212 or email  info@orbitbenefits.com, for all Orbit related queries. Alternatively, please log into your Orbit account here.

HR or payroll enquiry

If you have an employee-related HR or payroll enquiry, please call your designated HR team directly to obtain assistance. If you are Capita employee with a payroll query, please call 08444 122 522, log a query via Capita Desktop or email PayrollAdminCentre@capita.co.uk.

HR and Payroll Education enquiries

Please contact the relevant HR and Payroll Operational Site:


Carlisle:  0845 1451722

Orpington: 01795 508351

Sheffield: 0333 2220091


Or you can email on HRPayroll-Education@capita-services.co.uk ensuring you provide you full name, employer and Payroll reference number.

Awards and accreditations