At a glance

Capita Employee Solutions is part of Capita plc, a UK leader in technology-enabled business process management and outsourcing solutions.

Capita Employee Solutions has evolved from the merger of Capita Employee Benefits and Capita HR Solutions, creating an end-to-end capability currently unequalled within the market.  Offering the most comprehensive range of employee engagement services in the market, Capita Employee Solutions is uniquely positioned to assist organisations in delivering outsourced and co-sourced pensions administration, employee benefits consultancy, HR payroll, talent management and cutting-edge technology.

As the largest employee engagement consultancy in the UK, Capita Employee Solutions manages employee benefits via Orbit for more than 1 million people, administers 4.8 million members’ pensions and provides 3 million payslips a year. The workforce comprises more than 3,000 employees operating from 21 locations across the UK and providing services to more than 3,100 public and private sector clients.

Using technology, insight and analytics to underpin everything we do, we play a pivotal role in helping clients to deliver modern services efficiently, effectively and to the highest standard.

In the last month, there were over 1.9 million page views on our own pension and benefits portal, Orbit.

We have helped 600 schemes in analysing their data and certifying their arrangements.

Awards and clients

We have won many industry awards, but we don't measure our success by numbers or awards; we believe it is the close relationships and trust we build that helps us to deliver real value for our clients.

We support clients across a range of sectors, including local government, central government, education, transport, health, life and pensions, insurance, and other private sector organisations.

Policies and principles

We have a number of group policies and procedures in place, which set out how we do business, engage with clients and manage our relationships with customers, suppliers and third parties. These are embedded in our business processes and ways of working.

Please click here for more information.

Please visit the Capita plc website for information on the UK Modern Slavery Act. You can access it here 


Our people

Using our resources and knowledge of HR, payroll, pensions and benefits, we will provide the best possible team of professionals dedicated to your needs. We will ensure that you have the right people, with the right skills, in the right place, working for you. 

Our personal approach means that we will work closely with you to define your requirements, and those of your customers, and to develop a customised service from across our full range of business solutions and services.

Our management team is responsible for the strategic direction and development of Capita Employee Solutions, and with experience across diverse sectors and expertise in the industry they are well positioned to lead and grow the business.

You can access Capita's Gender Pay Gap report here.

Our services

We have built our reputation as a credible, highly effective and trusted partner delivering valuable HR, payroll, pensions and benefits services to you, and we leverage the latest technologies to continue creating more efficiency for you and your customers.

We offer our clients holistic solutions, from basic pensions & payroll administration services through to full actuarial and investment consulting services and employee benefits and HR consulting (incorporating DC solutions, employee communications, health management, risk benefits and flexible benefits).

The delivery of many of these services is enhanced by our own technology solutions.

Get all our latest research and insights

Receive key regulatory research, opinion, guides and insight straight into your inbox.

Sign up now